Shipping & Returns

Shipping Policy

At WHOSiFY, we take full responsibility for your order, ensuring its seamless journey from placement to production and packaging.

If your card arrives damaged in transit, please contact customer service within 7 days of receipt for assistance with a reprint.

如收件時發現卡片在運輸途中受損，請於收貨後 7 天內聯絡客服協助跟進補印

In the unfortunate event that your order is returned to us as undeliverable, please note that a reshipment fee equivalent to 100% of the initial shipping charge will be required.

To ensure effective communication regarding delivery matters, please provide a phone number when placing your order. This enables us to easily reach out to you in the event of any unforeseen delivery issues.

Returns Policy

In rare instances, WHOSiFY may request a product return. Please only initiate a return when specifically instructed to do so by our team.

To return your product, kindly mail it to the following address:
Room 413, 4/F, International Plaza, Kowloon Bay, Hong Kong

Rest assured, we will cover the shipping costs associated with returning your item, making the process hassle-free for you.